Diagnostics for the 6100 & Z02 lock Series
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Special Note: The 6100 and Z02 series locks can be operated with either a single battery
keypad or a double battery keypad.  

Please Click Here to find out how to determine which lock you are troubleshooting
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Please select the issue that best describes your situation:


1. The code is entered, lock does not open, lock emits 2 braps (long beeps)

2. The code is entered, no sounds are emitted by lock and lock does not
open

3. The code is entered, a clicking noise is heard from the lock and the lock
does not open

4. I tried changing my code. Now neither the old code nor the new code is
working.

5. When I close my safe door it will not lock back.

6. The Master Code has been misplaced.  How do I recover?

7. The led light on my keypad stays on constantly.

8. The battery(s) in my lock run out really fast.

9. My lock does not open every time I enter my code,

10. How do you set the Management Reset Code (MRC) in the lock?

11. I am having difficulty setting time delay.

12. I am having difficulty deleting a user from my lock

13. How is Time Delay removed from the locks programming?

14. None of these issues describes my situation.



Electronic Lock Trouble-Shooting